People at Kelly Controller were helpful in doing some debugging, but in the end they concluded that all the measurements I made were at nominal values, so if the controller still wasn't working then I should send it back. It took me a while to get it out of the car, boxed up and shipped, but I eventually did, and then things slowed down for Christmas. I finally received a replacement controller on Tuesday (Jan 5th), and I found time to reinstall it this evening. The controller booted up just fine, so I took it out for a couple short test drives around the neighborhood streets, sticking to streets above my house where I knew I could roll the car home if it quit again. Overall, things seem positive at this point.
Performance-wise, this controller is much slower off the line than the 72V unit was (it was a KD72500). In fact, when starting on any sort of a grade, 2nd gear is absolutely anemic and seems like a bad idea... First gear may actually be required to get the car moving. But once rolling in 2nd gear, the KDH14500B seems pretty good, and I got it up to 30 mph (on a slight downgrade) quickly with what seemed like less effort than the 72V system required. Further observations will be forthcoming as I venture out on longer trips.
Finally, some stats on the battery heaters. The car has been sitting here without moving for the last 5 weeks while the controller was out of it, and I had the batteries plugged in on float charge that whole time... which means the heaters were running too, keeping the batteries warmed to about 95'F. In that time, the Kill-A-Watt meter measured 198 KWh. That's about 40 KWh / week, or about 240 W average power consumption. 90 W of that is the chargers floating the batteries, which means the heaters are drawing about 150 W on average, or 1.25 Amps. Given that the ten 35W heaters would draw 350W if they were running continuously, I surmise that they are running about 40% of the time. In 5 weeks, 200 KWh @ $0.09/KWh costs about $18 for 35 days, or about $15.50 for a 30-day month. That's $15.50/mo. to keep the batteries float-charging and the heaters running in average 38'F weather (avg temp from NOAA for Dec. 2009 in Seattle). Seems like the heaters are running a lot, so I might have to look at tightening up my insulated boxes a bit.
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